If your e-mail address is not accepted by Sésame, contact your laboratory manager to make sure that:
you are registered in the CNRS Réséda Personnel repository
the professional email address you have entered is the correct one
If you have a CNRS e-mail address (prenom.nom@cnrs.fr), your mailbox must have been activated so you can check your e-mails. If this is not the case, contact your local support.
If you do not receive the e-mail sent by Sésame, make sure that it has not arrived in your spam folder. If this is not the case, contact your local email administrator to make sure that the email is not being blocked by a security rule.
If you cannot find the solution to your problem in the help above, you can contact national user support:
If you are able to connect to Janus, by using the support portal,
If you are unable to connect to Janus, by completing this form.
First time login, forgotten password or expired password? Help
If it is your first time login, if you forgot your password or if your password is expired, you can use the reset procedure to set a new password. This procedure is carried out in 2 steps:
Step 1: Sending the request
Enter the email address. For CNRS units staff or contractor and service user (UHPI), this is the email address declared in Réséda Personnel by your HR manager. If your e-mail address is not recognised, please contact your laboratory HR manager.
Check the security box "I am not a robot" and valid the e-mail sending.
We send you an email with your username and a link that allows you to enter a new password, for a limited time.
If you do not have access to your mailbox, this first step can be proceeded by the Sesame administrator. He/She will give you a reset code to use on the page https://sesame.cnrs.fr/password-reset/token and let you access to step 2.
Step 2: Entering the Password
Click on the link contained in the email, or copy it into the address bar of your browser. We will draw your attention to the fact that you must use the same browser that was used for the request!
Then enter a new password that is compatible with the stated rules.
When you submit your new password, the link becomes invalid and cannot be reused. Your new password is active.
Notes:
We will never ask you for your current password. In any case, never share your password with anyone.
Your password is written in an unreadable form in the CNRS reference documents, it is in no way kept in clear and cannot be returned: only you are aware of it!
Issues and Solutions
Consult the support page if you have any problems.
GDPR (General Data Protection Regulation)
The CNRS Information Systems (DSI), in its capacity as controller, informs you that your data is processed. When certain information is required to access specific features of the site, this requirement is indicated at the time of data entry collection. If you refuse to provide required entries, you may not be able to access certain services. Data are also collected for security purpose.
I. Recorded data
The CNRS Information Systems, 358 rue Pierre Gilles de Gennes, 31670 LABEGE, may collect personal data.
Personal data is collected in the legitimate interest of the CNRS DSI to allow password reset or request for a personal certificate. It is also collected for security measures.
For users of the public Sésame service: first name, last name, status and email address can be recorded.
For users of the authenticated Sésame service: first name, last name, username, email address, IP address, unit and function. Users last name, first name, status and email address are also collected when an administrator is searching for a user, generate a token for password reset or request a new profile.
II. Data source
Information is collected from the user or from the CNRS referential directory.
III. Data recipients
Only authorized DSI person have access to the personal data. When user request a personal certificate, we provide required information (last name, first name, email address, unit and Janus UID) to Sectigo Limited society. Sectigo Limited undertakes to process the information in accordance with existing regulations. See their policy: https://sectigo.com/privacy-policy.
IV. Data retention period
We keep data complete for 1 year in a protected environment.
V. Personal rights
In compliance with the applicable legal and regulatory provisions, in particular Law No. 78-17 of 6 January amended relating to data processing, files and freedoms and European Regulation No. 2016/679/EU of 27 April 2016 (applicable since 25 May 2018), you have the following rights:
Exercise your right of access, to know the personal data concerning you;
Request the updating of your data, if it is inaccurate;
Request portability or erasure of your data;
Request the deletion of your account;
Request the limitation of the processing of your data;
Oppose, for legitimate reasons, the processing of your data;
Withdraw your consent to the processing of your data.
To exercise these rights
Contact the IT team of your CNRS regional office or user support. You can also contact the Data Protection Officer to the following address: CNRS SPD Site Jean Zay Bât Ariane 2 rue Jean Zay 54500 VANDOEUVRE LES NANCY.
VI. Right to lodge a claim
If, after contacting us, you believe that your rights in the field of Information Technology and Liberties are not respected, you are entitled to file a claim online with the CNIL online or by post.
Cookies management
This site uses cookie to secure your connection. These cookies are mandatory and are essential for browsing the site. Some are session cookies, which only persist during the browsing session; they are deleted when the browser is closed. Others are persistent, depending on the "remember..." option chosen on the Select your Home Organisation page, displayed upon login. They can be deactivated on the page https://wayf-ds.dsi.cnrs.fr/WAYF.
For any questions about the cookie management policy, contact your DPO at the following address: CNRS - SPD Jean Zay site - Bât Ariane 2 rue Jean Zay 54500 VANDOEUVRE LES NANCY.
It is possible to configure browsers to manage cookies as closely as possible to your wishes, taking into account the purpose of cookies. More information on the CNRS website: https://www.cnrs.fr/en/node/5633.
Warning : blocking mandatory or functional cookies may disrupt your browsing and restrict the services offered.
Learn more about the Janus password policy
The password entered must either contain between 8 and 19 characters including a punctuation mark or a special character, a number and a letter; or contain between 20 and 128 characters, without restriction.
The entered password will be compared to a database of previously exposed passwords from known data breaches. The password will be rejected if it has previously appeared in a data breach.
This password will be valid for one year, after which you will have to renew it.
To help you choose a strong password, follow these few tips from the CNIL, and for managing your passwords use the password vault Keepass.
Accessibility statement
The Information Systems Department of CNRS is committed to ensure accessibility of its websites, in accordance with article 47 of law no. 2005-102 of 11 February 2005. To this end, a digital accessibility plan and its action plan will have to be produced. This declaration of accessibility applies to the Sésame application (https://sesame.cnrs.fr).
I. Conformance status
Sésame Openpartially conforms with the RGAA version 4, due to the non-compliances and derogations listed below.
Tests results
The internal conformance audit revealed that 96% of the RGAA version 4 criteria had been met.
II. Non accessible content
The content listed below is not accessible for the following reasons.
Non conformance
The First time login, forgotten password or expired password form is more difficult to use when style sheets are disabled.
Content exempted because it is third-party content
Iframes and support pages e-dem.dsi.cnrs.fr The support contact form is difficult to reach using the keyboard on some browsers and cannot be used when CSS is deactivated.
III. Establishment of this accessibility statement
This declaration was established on 26 October 2023. It was updated on 26 October 2023. It concerns version 2.48 of the application.
Technical specifications
Html
Css
Javascript
SVG
Test environment
The content restitution checks were carried out with the following versions:
On a Windows 10 Professional computer with Firefox 115.4.0esr and NVDA 2023.1
On a Windows 10 Professional computer with Chrome 118.0.5993.118 and JAWS
Assessment tools
Wave add-on
Web Developper Toolbar
Web developer add-on
ANDI add-on
W3C Validator
Site pages checked for compliance
Home
Confirmation
Password change
Entering a password reset code
Error page
IV. Feedback
If you encounter accessibility barriers, contact the Sésame Open manager to be directed towards an accessible alternative or to obtain the content in another form.
You can ask your local IT support for help or contact the Sésame team using the form.
V. Right to lodge a claim
This procedure should be used in the following case. You have notified the website manager of a problem with accessibility that is preventing you from accessing content or services on the portal and you have not received a satisfying response.
